SolarWorld Americas Inc., the largest U.S. crystalline-silicon solar manufacturer, announced another in a long line of industry innovations: the SolarWorld Assurance™ Warranty Protection Program, featuring supplemental protection plans for residential and small commercial customers.
SolarWorld Americas’ standard coverage includes a 20-year product warranty and a 25-year performance guarantee for most solar panels. In addition to SolarWorld Americas’ product warranty and performance guarantee, the SolarWorld Assurance™ program provides supplemental, third-party-backed warranties to the system owner with no deductibles. The Dual Warranty™ protection plan is for solar panels installed this year, and SolarWorld covers the premium. The Extend Warranty™ plancovers solar panels installed from 2012 through 2016.
The SolarWorld Assurance Warranty Protection Program is backed by an A.M. Best “A”-rated company and covers systems from 3 to 20 kilowatts. The warranties immediately go into effect in the event that the original factory coverage could no longer be supported; they also are transferable to new system owners. Unlike typical warranty insurance advertised by other solar panel manufacturers, the SolarWorld Assurance™ protection plans are true warranties, not insurance policies.
“SolarWorld has been innovating product offerings for more than 40 years,” said Shane Messer, the company’s vice president of sales and marketing. “The SolarWorld Assurance Program is another first. By offering this program, we’re providing true, secondary warranties to our customers, with no deductibles, to assure peace of mind.”
This post was prepared by Solar Thermal Magazine staff.