Name of Product: Goal Zero Sherpa brand 50 and 120 rechargeable battery packs
Hazard: The battery packs can overcharge, overheat, bulge and melt the battery pack’s enclosure, posing a fire hazard and risk of property damage.
Consumer Contact: Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online atwww.goalzero.com and click on “Product Notifications” for more information.
Units: About 10,000 in the U.S. and 110 in Canada
Description: This recall involves Goal Zero’s Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12 volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Incidents/Injuries: Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
Remedy: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Sold by: REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 throughNovember 2013 for between $200 and $400.
Importer: Goal Zero LLC, of Bluffdale, Utah
Manufactured in: China
Note: Health Canada’s press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42667r-eng.php
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
ST Staff Writers
This post was prepared by Solar Thermal Magazine staff.